Shop By CategoriesNo products in the cart.
Frequently Asked Questions
General
Order & Billing
Shipping
Reseller & Collaboration
Return
Products
Promo, Discount & Offers
Reward Program
Payment Information
Delivery charges for orders from the Online Shop?
We offer free UK shipping on all orders, no minimum spend required. All shipping fees (if applicable for express or international) are clearly shown during checkout before you place your order.
How long will delivery take?
Delivery times vary depending on the product and location.
UK Standard Shipping: 5–12 business days
You’ll receive tracking information once your order is dispatched.
What exactly happens after ordering?
- Once your order is confirmed, we:
Process and verify your payment
Dispatch your item(s) within 24–72 hours (excluding weekends)
Send tracking information via email
You’ll be updated every step of the way!
Do I receive an invoice for my order?
Yes — a full digital invoice is automatically sent to your email once your payment is confirmed.
You can also access it from your account if registered.
Order & Billing
Can I cancel or change my order?
If your order hasn’t shipped yet, contact us immediately via email. Once dispatched, cancellations are no longer possible — but you may still be eligible to return your order.
Is my payment information secure?
Absolutely. Gadgetnova uses SSL encryption and PCI-compliant payment processors to protect your personal and financial information. We never store your card details.
What payment methods are accepted?
We accept:
Visa / MasterCard / American Express
PayPal
Apple Pay / Google Pay
Klarna (where available)
All payments are processed securely via encrypted gateways.
Get In Touch
Have questions about your order, or a general enquiry
Free shipping on orders over a certain amount
Lifetime Customer Support
Secure, Easy Payments
